eCommerce in a Post-COVID-19 World

Bazaarvoice surveyed over 5,000 customers across the world to learn more about their holiday ecommerce shopping plans in the post-COVID era. The majority of the customers agreed that they currently shop online more than ever before. They include:

• Mexico (70%)
• United States (62%)
• Canada (59%)
• United Kingdom (58%)
• Australia (47%)
• France (41%)
• Germany (32%)

Overall, 49% of shoppers claim they are shopping online more now than they were before COVID.