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Hosting Incident Report
Step
1
of
4
- Client Info
25%
Pear Authorized Signer Email
(Required)
Teamwork Project Email (optional)
Client Info
Client Name
Report Date
MM slash DD slash YYYY
Website Affected
Date of Incident
Current Security Settings
Is Wordfence Installed?
YES
NO
Is Global Edge Security (Cloudflare) Installed?
YES
NO
Is the site running the latest version of PHP?
YES
NO
What WPEngine Network Is Running?
LEGACY
ADVANCED
Are all plugins updated to the latest version?
YES
NO
Is the WP theme on the latest version?
YES
NO
Is Smart Plugin Manager installed?
YES
NO
Is Two-Factor Authentication enabled?
YES
NO
What firewall option is enabled?
Basic
Premium, Extended Protection
None
Is brute force protection enabled?
YES
NO
Are there country or IP blocks enabled?
YES
NO
Incident Info
Background
Actions Taken
Suggestions
Client Email
(Required)
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What Happened?
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Background
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Current Host Configuration
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Is Wordfence Installed?
YES
NO
This field is hidden when viewing the form
Is Global Edge Security (Cloudflare) Installed?
YES
NO
This field is hidden when viewing the form
Is the site running the latest version of PHP?
YES
NO
This field is hidden when viewing the form
What WPEngine Network Is Running?
LEGACY
ADVANCED
This field is hidden when viewing the form
Are all plugins updated to the latest version?
YES
NO
This field is hidden when viewing the form
Is the WP theme on the latest version?
YES
NO
This field is hidden when viewing the form
Is Smart Plugin Manager installed?
YES
NO
This field is hidden when viewing the form
Is Two-Factor Authentication enabled?
YES
NO
This field is hidden when viewing the form
What firewall option is enabled?
Basic
Premium, Extended Protection
None
This field is hidden when viewing the form
Is brute force protection enabled?
YES
NO
This field is hidden when viewing the form
Are there country or IP blocks enabled?
YES
NO
This field is hidden when viewing the form
Next Steps
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Suggestions
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Actions Taken
Acknowledgement
Legal Consent
(Required)
I agree to the terms and conditions of electronic signatures
Consumer Disclosure Regarding Conducting Business Electronically, Signing Documents Electronically, and Receiving Electronic Notices and Disclosures
Please read the information below, carefully, as it concerns your rights. eSignatures are an efficient way to execute an agreement with the same legal force and effect of a handwritten or “wet ink” signature. By signing this document you are agreeing that you have reviewed this Consumer Disclosure and consent and intend to transact business electronically; to use electronic signatures instead of wet ink signatures and paper documents, and to receive notices and disclosures electronically.
You are not required to sign documents electronically or to receive notices and disclosures electronically. If you prefer not to transact business electronically, you may request paper copies from the “sending party” and withdraw your consent at any time, as described below.
Scope of Consent
By utilizing this Service, you agree to receive electronic signature documents with all related and identified documents, notices, and disclosures provided during your relationship with the “sending party.” You may withdraw your consent, at any time, by following the procedures outlined below.
Paper Copies
You are not required to sign documents electronically, or receive notices or disclosures electronically, and may request paper copies of documents or disclosures, if you prefer. You also have the ability to download and print any signed or unsigned documents sent to you through the electronic signature service. We may also email you a copy of all documents you sign using the electronic signature service. If you wish to receive paper copies instead of electronic documents you may close this web browser and request paper copies from the “sending party” by following the procedures outlined below. The “sending party” may apply a charge for additional expenses incurred by printing and mailing paper copies.
Withdrawal of Consent
You may withdraw your consent to receive electronic documents, notices or disclosures at any time. In order to withdraw consent you must notify the “sending party” that you wish to withdraw your consent to transact business electronically and to provide your future documents, notices, and disclosures in paper format. If at any time, after withdrawing your consent you choose to use our electronic signature system your use of this Service will, once again, evidence your consent to receive documents, notices, and disclosures, electronically. You may withdraw your consent to receive electronic notices and disclosures or execute an electronic signature by following the procedures described below.
Withdrawing your consent, requesting a paper copy, or updating your contact information
You always have the ability to download and print any documents sent to you through our electronic signature system. To withdraw your consent to conduct business electronically, sign documents electronically, and receive documents, notices, or disclosures electronically, please contact the “sending party” directly; by telephone, by email (sent to the “sending party” with any of the topics outlined below stated in the subject line of your email) or by postal mail to their mailing address specified to receive such notices.
“Withdrawal of Consent To Transact Business Electronically” To allow the “sending party” to identify and facilitate your withdrawal of consent to transact business electronically, please provide your name, email address, the date on which you are withdrawing your consent, your telephone number and mailing address.
“Requesting A Paper Copy” To allow the “sending party” to identify you to provide a paper copy of the document requiring your signature, the notice, or disclosure, please provide the sending party with your name, email address, mailing address, telephone number, and name of the document of which you are requesting a paper copy .
“Update Your Contact Information” To allow the “sending party” to identify you in order to update your contact information, please provide them with your name, email address, mailing address, and telephone number.
The “sending party” will inform you of any fees related to costs for printing and mailing paper copies or your withdrawal consent to transact business electronically.
Pear Analytics Signature
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Client Signature
Waiting for another signer
Pear Analytics Title
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Client Title
Date Pear Analytics Signed
MM slash DD slash YYYY
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Date Client Signed
MM slash DD slash YYYY
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Services
Strategy
PPC Management Services
Search Engine Optimization
Advanced Marketing Analytics
Web Design & Development
Premium Hosting & Maintenance Packages
Custom Dashboards & Reporting
Digital Services for Nonprofits
Expert Consulting
Digital Marketing Consulting
Sales Consulting
Results
Our Work
Case Studies
Resources
PPC Budget Calculator
Hand-Picked Content
Blog
Videos
Trends
Masterclasses
About Pear
Our Name
History
Core Values
Leadership
Contact Us
(888) 427-2178
Book a Free Strategy Session